Our Design & Development Delivery Process

Please take a look through the following information, this will help you to understand the process we go through to deliver a first class product.

Step 1 | Enquiry / Requirements
  • Identity will arrange an initial meeting with you to discuss and fully understand your requirments. At this stage we shall also explain what we shall require from you. The most important being text to explain your company and pictures you may wish to use. Help with content copy can be arranged if required.
  • Identity will then provide a specification document, explaining our understanding of the project, costs and further information that maybe required.
  • A second meeting is sometimes required to discuss the document in more detail. However outstanding points can be discussed over a conference call with all parties involved if travel is an issue.
  • If you are happy to proceed then our Terms and Conditions will be signed by both parties and a deposit will be required at this stage.
Step 2 | Web Design Process
  • Identity completes a brainstorming session amongst colleagues to develop ideas for a design concept.
  • A design layout will be completed by Identity and submitted for your approval. The design will be provided in jpeg format so you can visualise how the website will look.
  • Changes to the design maybe required before you approve and sign off the design. Once the design has been signed off only minor amendments can be made during the developement stage.
Step 3 | Web Development
  • Identity begin development. At this stage we would expect you to have delivered all the information we have requested in stage 1.
  • Identity will provide you with a test link to the website (e.g. http://www.identitywebdesign.co.uk/companyname) for ongoing communication and development.
  • Identity will continue development, but working closely with you at all times until you are completely satisfied with the website.
  • Identity will launch the website onto the customer’s domain name and submit the website to search engines and directories.
Step 4 | Support
  • Identity will provide initial training and support on how to use the system.
  • You will then be given login information to access training and support material via Identity's website.
  • Identity can arrange a support service to ensure that you receive all the assistance you need to run a successful website.
  • Identity's aim is to build a strong working relationship with you to ensure that after your website is live you will continue to receive a first class service.

 

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